Privacy Policy

At the Oysterhaven Centre, we are committed to protecting and respecting your data protection and privacy rights. Please take a moment to read this Privacy Statement to find out more about why and how we process your personal information.

This Privacy Statement applies to your use of the Oysterhaven Centre Website - www.oysterhaven.com. The Privacy Statement governs our data collection, processing, and usage practices.  By using the Oysterhaven Centre Site, and agreeing to the terms of this Privacy Statement, you consent to the data practices described in this Privacy Statement.  If you do not agree with the data practices described in this Privacy Statement, you should not use the Oysterhaven Centre Site. In the event you wish to withdraw your consent to the data practices described in this Privacy Statement, please contact us using the contact details in the “Contact Information” section below. 

WHO PROCESSES YOUR DATA

For the purposes of applicable data protection legislation The Oysterhaven Centre ( Activity Centre and Holiday Cottages) with offices at Oysterhaven, Kinsale, Co. Cork, Ireland is the data controller of the information that identifies your bookings. 

We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.

PERSONAL DATA WE PROCESS

As a data controller, we will keep the Personal Data you provide about yourself confidential. By using the Oysterhaven Centre Site, we collect information about you. This includes:

  • Your Name

  • Your Email Address

  • Date of Birth ( for summer camp participants)

  • Your address

  • Health & Fitness Information. 

WHY WE PROCESS YOUR PERSONAL DATA 

We may use your Personal Data to: 

  • Book your participation in our activity centre activity courses and camps

  • Book accommodation in our holiday cottages

  • Book your participants in a corporate or team building event. 

For Marketing Purposes

We may use your Personal Data for the purposes of marketing but only in circumstances where appropriate and specific consent has been provided. Consent is provided by you accepting the use by Oysterhaven Centre of your Personal Data for marketing purposes on the Oysterhaven Centre Site.  

By agreeing to Oysterhaven Centre using your Personal Data for marketing purposes, Oysterhaven Centre may use your Personal Data and details to provide you with information about centre news updates or special offers. 

Information about payments.

If you use the Oysterhaven Centre Site for purchases or financial transactions, we collect information about the purchase or transaction.  This includes your

  • payment information, such as your name

  • credit or debit card number

  • other card information

  • Account and authentication information

  • Transaction history

YOUR RIGHTS 

If you contact us to edit or delete your personal data we will ask you questions in order to verify your identity. Under the applicable data protection legislation, you have the right to request that we:

  •     provide you with information as to whether we process your data and details relating to our processing, and with a copy of your data;

  •     rectify any inaccurate data we might have about your without undue delay;

  •     complete any incomplete information about you;

  •    under certain circumstances, erase your personal data without undue delay, 

  •     under certain circumstances, be restricted from processing your data;

  •     under certain circumstances, furnish you with the personal data which you provided us with in a structured, commonly used and machine readable format;

Where we process your Personal Data solely on the basis of your consent, you are entitled to withdraw your consent at any time. This will not affect the lawfulness of our processing before the withdrawal. 

You also have the right to lodge a complaint with the Data Protection Commissioner at any time.  

The exercise of your rights might be subject to certain conditions and we might require further information from you before we can respond to your request. 

You may exercise your rights by contacting our Data Protection Officer at the address or e-mail address provided in the “Customer Information” section below.

DATA RETENTION 

Oysterhaven Centre will retain your Personal Data only for as long as this is necessary. We generally hold your data for as long as we are obliged to do so under applicable law.

SECURITY

We take our data security responsibilities seriously, employing appropriate physical and technical measures, including staff training and awareness. We review our security measures and procedures regularly to help protect against unauthorized access to, or alteration, disclosure, or destruction of, data.   We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities. We have internal procedures as well as computer interfaced protective barriers to keep your Personal Data as safe and secure as we possibly can.    

The Oysterhaven Centre website is secured using TLS 1.2 encryption to secure Personal Data transmission on our secure site. This ensures that data travelling between your system and the Oysterhaven Centre web server cannot be read or altered by other computers on the Internet. We cannot, however, guarantee the privacy or confidentiality of any information, whether or not relating to you as the user, passing over the Internet via non-secured email. 

COOKIES

We respect the privacy of all users of the Oysterhaven Centre Site and would like to tell you more about why and how we use cookies. Cookies are small, often encrypted text files sent by web servers to web browsers and stored there to provide useful information. When the user subsequently visits the Oysterhaven Centre Site, the browser sends cookies back to the website allowing the user to be recognised. This eliminates the redundant re-entering of data and the website can be used more efficiently.

More information about cookies can be found at: www.allaboutcookies.org. This site contains information on how to configure your browser to block all cookies as well as general information about cookies.visit in order to give us aggregate statistics about visitors to our website and their preferences, on acceptance.

We collect information from or about the computers, phones, or other devices where you install or access the Oysterhaven Centre Site.  

DEVICE INFORMATION

We may use device information to: 

  •    administer the Oysterhaven Centre Site, 

  •     analyse trends, 

  •     gather information about visitor movements and behaviour, and improve the performance and effectiveness of the Oysterhaven Centre Site. 

CHANGES TO THIS STATEMENT

As Oysterhaven Centre, its products, and its services change from time to time, this Privacy Statement is expected to change as well. We reserve the right to amend the Privacy Statement at any time, for any reason, and may do so by posting a new version online. Your continued use of the Oysterhaven Centre Site and/or continued provision of Personal Data to us will be subject to the terms of the then-current Privacy Statement.

THE OYSTERHAVEN CENTRE CONTACT INFORMATION

If you have any queries, please contact us by email on  info@oysterhaven.com or by post to The Oysterhaven Centre, Oysterhaven, Kinsale, Co. Cork.